Categories
Submit nominations in the following categories:
This award will recognise one mobile operator in Africa that has continued to develop, improve and innovate its mobile services while growing its penetration rate and improving customer experience. The judging criteria will focus on growth, financials, innovation and quality of service.
This award seeks to award the service provider that has taken initiatives to connect regions in the Middle East and Africa that remain unconnected or poorly connected.
With telecom operators increasingly looking to expand their revenues from the enterprise sector, this award recognises the telecom product or service that has made an outstanding contribution to the business sector in the Middle East. The nominations will be judges on the level of innovation demonstrated by the service, and its impact on the end-user’s business.
The region’s operators and vendors invest a significant amount of time, money and effort on CSR campaigns, and this is something that this award aims to recognise. The judging criteria will focus on the scale, scope and impact of the CSR campaign on its target community, and the campaign’s potential to raise brand awareness.
Excellent customer service underpins the success of telecom operators. This award aims to recognise the operator that has placed the user at the front and centre of its business by delivering the best customer service possible. To ensure that the people who use the services also get to have their say, nominations and judging for this award will be open to CommsMEA readers as well.
Entertainment is one of the services that features topmost on the customers’ priority list these days. This award seeks to recognise a telecom operator that has driven innovation in IPTV.
With Machine to Machine (M2M) communications taking an increasingly prominent role in many sectors, including transport and logistics, operators are already profiting from this fast-growing side of the telecommunication industry.
As operators outsource more of the technical aspects of their business, so marketing is rising in prominence. This award aims to recognise the most innovative and effective operator marketing or advertising campaign of the year. Judging criteria include the level of innovation and imagination, and the success of the campaign in terms of measurable metrics.
This award will recognise one mobile operator in the Middle East that has continued to innovate, develop and improve its mobile services while increasing its penetration rate and improving customer experience. The judging criteria will focus on growth, financials, innovation and quality of service.
As competition in the telecom sector grows, operators are increasingly coming to rely on innovative new tariffs, packages, service offerings and applications to attract and retain customers. This award will recognise the operator, vendor or developer that has launched a particularly innovative or successful service or application in the past year. The judging criteria will focus on the success of the service and the level of innovation demonstrated.
This award will recognise the operator that has enhanced substantially its network during 2014 or the vendor that has collaborated with an operator to optimise its current network. The size of the contract, the network improvements and the benefits achieved will be part of the judging criteria.
This award will be presented to the operator that has managed to stand out from all the rest, either in a specific field or across a number of disciplines. The judging criteria will focus on numerous aspects of the nominees businesses, including growth, financials, innovation and quality of service.
With the telecoms sector changing rapidly throughout the MEA region, this award aims to recognise the efforts of the regulator that has demonstrated the greatest commitment to developing a healthy, competitive market. The judging criteria will take into account not just the level of competition in a given country, but also the level of improvement that has been delivered in the past year.
Satellite communication remains a vital component of the broader telecoms industry, offering voice and data solutions in areas that may fall outside the reach of terrestrial services.
This award will recognise an operator that has not only invested a substantial sum in technology but also ensured that its investment has delivered a return for both the organisation and its customers. The judging criteria will look not only at the scale of the investment but also the strategy behind the investment and the potential it holds.
Event Details
CommsMEA Awards 2016
Venue: Conrad Dubai
Date & Time: Wednesday, 9th November 2016 07:30 PM