Categories
Submit nominations in the following categories:
The award for Customer Service Initiative of the Year will be presented to the organisation that has launched the best program to serve its customer/ end user base, in order to improve satisfaction of the end user. This award is open to services for non-government users only, ie the customer service initiative must be business- or consumer-facing only. The winner will be selected based on innovation, functionality and response to the initiative, and any quantifiable improvements in efficiency and customer satisfaction
The award for the Dubai Government IT Department of the Year recognises the Dubai government organisation with the best overall IT department. This award is presented based on the expertise, commitment and achievements of the winning IT team. Awards for team achievement should include details of achievements of the team including projects completed, certifications gained and so on.
The awards for G2B Service recognise the best online government service offered to businesses The winner will be selected based on the ease of use, design and functionality of the service, uptake and performance and efficiency improvements it has realised. The award is open to any G2B online service from government organisations in Dubai, Sharjah, Ras al-Khaimah, Ajman, Fujairah and Umm al-Quwain.
The awards for G2C Service recognise the best online government service offered to consumers. The winner will be selected based on the ease of use, design and functionality of the service, uptake and performance and efficiency improvements it has realised. The award is open to any G2C online service from government organisations in Dubai, Sharjah, Ras al-Khaimah, Ajman, Fujairah and Umm al-Quwain.
The award for G2G Service will recognise the best online government service which is serving government-to-government users, ie internal services that are not accessible to public or business partners, only other government organisations. The award is open to any G2G online service from government organisations in Dubai, Sharjah, Ras al-Khaimah, Ajman, Fujairah and Umm al-Quwain.
This awards rewards innovative users of communications technology that further the green agenda in the government sector. The award is presented in recognition of an initiative under taken as part of the government organisations usual function that has a positive environmental impact, such as eliminating paperwork, cutting carbon emissions, saving energy or reducing travel.
These awards are for the implementation of a business application, ie a new ERP, workflow management, data centre, or WiFi network. The award will be judged based on the benefits delivered by the application, and innovation and efficiency in deployment.
These awards are for the implementation of a business infrastructure project, ie a new ERP, workflow management, data centre, or WiFi network. The award will be judged based on the benefits delivered by the application, and innovation and efficiency in deployment.
These awards are presented for individual achievement. Individuals may nominate themselves, or organisations can choose to nominate members of their staff. Government IT Leaders should be chief information officer, IT manager or the holder of an equivalent leading role in a public sector organisation at present. This award is open to all IT department heads or leaders working in Dubai, Sharjah, Ras al-Khaimah, Ajman, Fujairah and Umm al-Quwain government organisations.
The award for Government Mobile App of the Year will recognise the best government service available as a mobile application, based on the uptake, ease of use, design and functionality of the app. The award is open to any mobile app from government organisations in Dubai, Sharjah, Ras al-Khaimah, Ajman, Fujairah and Umm al-Quwain.
This award will be presented for a project or projects which have shown innovation and imagination in creating a service or project for the benefit of its end user audience. Any government entity is eligible to nominate, and the winner will be selected based on the quality and success of the service, understanding of the target audience’s needs, the benefits delivered to the target audience. Innovative and imaginative thinking in the use of technology are the main criteria, rather than scale of the project or complexity of solution.
The award for the Northern Emirates IT Department of the Year recognises the organisation in Sharjah, Ras al-Khaimah, Ajman, Fujairah and Umm al-Quwain, with the best overall IT department. This award is presented based on the expertise, commitment and achievements of the winning IT team. Awards for team achievement should include details of achievements of the team including projects completed, certifications gained and so on.
This award will be presented to the best joint initiative between a government entity and a private-sector organisation. The winner will be selected based on the benefits delivered by the project and innovation in delivery of the project.
The award for Smart City Initiative of the Year will recognize the best program or initiative undertaken in the smart city arena, including public safety, energy, transport, communications, sustainability, health, education and other ‘smart’ systems.
These awards are presented for individual achievement. Individuals may nominate themselves, or organisations can choose to nominate members of their staff. Young Government IT professionals should be a person under the age of 30 working in an IT role in a public sector organisation at present.
Event Details
.Gov Awards - Dubai & Northern Emirates 2017
Venue: Grosvenor House Dubai
Date & Time: Monday, 15th May 2017 07:30 PM